In addition, Laurie Serwitz has been promoted to the position of Service Resolution and Billing Manager. This position will now allow Serwitz with the ability to work with the staff to resolve any service queries and ensure that clients receive the information they need on a timely basis, as well as managing the billing dept in all aspects. Serwitz expressed her appreciation for her new role as well “It is a pleasure to be able to assist our staff to resolve any and all inquiries that may arise. We strive to continue to provide excellent service for our customers.”
David Miller, President of Chocolate Inn/Taylor & Grant displayed his gratitude towards both employees “Both Laurie and Jaclyn have the same eye towards customer satisfaction that we instill in all team members. Their promotions will continue to ensure and propagate that our credo of customer first and satisfaction as our utmost is adhered”
With over 50 years of award-winning experience, Chocolate Inn a/ Taylor & Grant is the leading manufacturer of custom chocolate, mints & candy, exclusively servicing distributors in the promotional products industry. The company also offers the widest selection of packaging, products & imprinting options while maintaining the highest food safety standard in the industry.
For more information on Chocolate Inn ~ Taylor & Grant visit the Chocolate Inn ~ Taylor & Grant website.